Privacy policy

Privacy Policy

Last updated: 04/10/2024

Introduction

This Privacy Policy describes how Neel Kotri ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from neelkotri.com (the "Site") or otherwise communicate with us (collectively, the "Services").

Please read this Privacy Policy carefully. By using and accessing any of our Services, you agree to the collection, use, and disclosure of your information as described in this policy. If you do not agree with the terms of this Privacy Policy, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. When we make changes, we will post the updated policy on this page and update the “Last updated” date. Please review it regularly to stay informed of updates.

Information We Collect

We collect the following types of information to provide and improve our Services:

1. Personal Information You Provide

   • Contact Information: Your name, email address, phone number, billing and shipping address.
   • Account Information: Your username, password, and security questions (for registered users).
   • Order Information: Details about your purchases, including the products ordered, payment information, and related transaction details.
   • Customer Support Information: Information you provide during customer support communications.

2. Information Collected Automatically

   • Usage Data: We collect data on how you interact with our Site, such as device type, browser information, IP address, and browsing behavior using cookies and similar technologies.

3. Information from Third Parties

   • We may receive information from third-party service providers (e.g., payment processors, shipping companies) to fulfill your orders and support our services.

How We Use Your Personal Information

We use your personal information for the following purposes:

• Providing Services: To process your orders, manage your account, and fulfill your purchases.
• Marketing and Promotions: To send you promotional offers, newsletters, and advertisements, which you can opt out of at any time.
• Security: To protect against fraud, secure your account, and detect any suspicious activity.
• Customer Support: To respond to your inquiries, provide support, and enhance your overall experience with us.

Cookies and Similar Technologies

We use cookies to track your interaction with our website, remember your preferences, and improve the overall user experience. For more details on our cookie practices, visit our cookie policy page.

How We Share Your Personal Information

We share your information with:

• Service Providers: Such as payment processors, shipping companies, and IT support, who help us operate our business.
• Marketing Partners: To help deliver personalized advertisements and promotions.
• Legal Compliance: We may disclose information if required by law or to enforce our legal rights.

Your Rights

Depending on your location, you may have the following rights related to your personal information:

• Access and Correction: Request access to your data or ask for corrections.
• Deletion: Request the deletion of your personal information.
• Opt-out of Marketing: You can unsubscribe from our marketing communications at any time.
• Cookies Control: You can control or disable cookies via your browser settings.

Security and Retention

We implement appropriate security measures to protect your information. However, no method of transmission over the internet is completely secure. We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

Children's Privacy

Our Site and Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Neel Kotri
• Email: jaihanumanjisalasar@gmail.com
• Phone: 9256312513